How can we help?
Find quick answers or contact Earnly Arcade support.
When contacting support, include what device you are using and a short description of the problem. Never send your password.
❓ Common Questions
Do I need an account to play?
No. You can play Earnly Arcade as a guest. A free account is optional and protects cloud progress across devices; signing in is also required for your public leaderboard identity.
Where can I learn a game’s controls?
Open Game Guides for the controls, objective, and strategy tips for every game. Each play screen also has a direct link to its guide.
What are Arcade Coins?
Arcade Coins are in-app reward points earned through gameplay and challenges. Some game features can spend Coins, such as an eligible Continue. Coins are not cash, cryptocurrency, or stored value, and they cannot be redeemed, transferred, or withdrawn in the current version.
How do free plays work?
Each game includes three free plays with a daily refill. When you run out, optional rewarded ads can unlock extra plays when available. The game shows its current play balance and any daily bonus-play limits.
How do I save my progress?
Open Profile → Account & Data and sign in. Earnly Cloud can then back up Coins, XP, scores, missions, and other progress automatically.
How do I delete my Earnly account?
Open Profile → Account & Data while signed in, then choose Delete Account. Earnly will permanently delete the account and its server-stored profile, cloud save, Coin balance, and Coin ledger. Local progress on that device can remain available as guest progress.
I forgot my password. What should I do?
Open Profile → Account & Data, choose “Forgot password?”, enter your email, and follow the reset link sent to you.
A game or reward is not working correctly.
Close and reopen Earnly, confirm your internet connection, and try again. If the problem continues, email support with the game name and what happened.
🔐 Account & Safety
Earnly support will never ask for your password. For account backup, password recovery, or restoring progress, use the tools inside Account & Data.
Open Account & Data